At Manet, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect information when you use the Manet platform, website, and related services.

By using Manet, you agree to the practices described in this policy.

1. Information We Collect

We may collect information you provide directly to us, including your name, email address, company information, account details, preferences, and any information you choose to provide while using Manet.

When you connect third-party services or integrations, Manet may also process information made available through those services, subject to the permissions you grant.

We may additionally collect technical and usage information such as your device type, browser, IP address, activity within the platform, feature usage, and diagnostic data.

2. Information Processed Through Manet

Manet helps users manage professional relationships, monitor relevant signals, prepare outreach, and manage interactions.

Depending on how you use the platform, Manet may process professional information relating to people in your network or target audience, including names, job titles, companies, publicly available professional information, interaction history, and relevant business signals.

You are responsible for ensuring that information you provide to Manet is collected and used in accordance with applicable laws.

3. How We Use Information

We use information to provide, operate, maintain, and improve Manet. This may include:

• Providing and personalizing your Manet workspace.

• Identifying relevant people, events, and professional signals.

• Preparing outreach suggestions and content.

• Learning from your preferences, approvals, and edits.

• Operating integrations you choose to connect.

• Providing customer support.

• Monitoring performance, security, and reliability.

• Developing and improving Manet's features.

• Communicating with you about your account, product updates, or service-related information.

4. Artificial Intelligence

Manet uses artificial intelligence to help analyze information, identify relevant opportunities, recommend actions, and prepare personalized outreach.

Information processed by Manet may be provided to AI infrastructure or service providers where necessary to deliver these features.

We take reasonable measures to limit the information shared with service providers and only use providers necessary to operate the service.

Manet does not make autonomous decisions on your behalf where user approval is required. You remain in control of actions such as reviewing, editing, approving, or declining outreach.

5. Connected Services and Integrations

Manet may allow you to connect third-party services, such as communication platforms, professional networks, email services, or messaging applications.

When you connect a service, Manet may access and process information from that service according to the permissions you authorize.

Third-party services operate under their own privacy policies, and Manet is not responsible for their independent privacy practices.

You can disconnect integrations through your account settings where available.

6. WhatsApp and Messaging Integrations

If you choose to use Manet through WhatsApp or another supported messaging service, messages and actions sent through that integration may be processed by both Manet and the relevant messaging provider.

The use of those services is also subject to their respective privacy policies and terms.

7. How We Share Information

We may share information with trusted service providers that help us operate Manet, including providers of:

• Cloud infrastructure and hosting.

• Artificial intelligence services.

• Analytics and monitoring.

• Authentication and security.

• Customer support.

• Communications and integrations.

These providers may only process information as necessary to provide their services to us.

We may also disclose information where required by law, to protect the rights or security of Manet or its users, or in connection with a merger, acquisition, financing, or sale of the business.

8. Data Retention

We retain personal information only for as long as reasonably necessary to provide Manet, comply with legal obligations, resolve disputes, maintain security, and enforce our agreements.

Retention periods may vary depending on the type of information and how it is used.

You may request deletion of your account and associated personal information by contacting us.

9. Data Security

We use reasonable technical and organizational safeguards designed to protect information against unauthorized access, disclosure, alteration, loss, or misuse.

However, no online service or method of electronic storage can guarantee absolute security.

10. Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information, including the right to:

• Access personal information we hold about you.

• Correct inaccurate information.

• Request deletion of your information.

• Restrict or object to certain processing.

• Request a copy of your information.

• Withdraw consent where processing is based on consent.

To exercise your rights, contact us at [privacy@manet.ai].

We may need to verify your identity before completing certain requests.

11. Cookies and Analytics

Manet may use cookies and similar technologies to operate the website, remember preferences, understand how the service is used, and improve performance.

Where required, you may manage non-essential cookies through our cookie settings.

12. International Data Transfers

Manet and its service providers may process information in countries other than the country where you live.

Where required by applicable law, we use appropriate safeguards for international transfers of personal information.

13. Children's Privacy

Manet is intended for professional and business use and is not directed toward children.

We do not knowingly collect personal information from children under the minimum legal age required in the applicable jurisdiction.

14. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to Manet, our practices, or applicable laws.

When we make material changes, we may notify users through the platform, by email, or by updating the date at the top of this page.

15. Contact Us

If you have questions about this Privacy Policy or how Manet handles personal information, contact us at:

Manet
Email: hello@manet.app